PURCHASING & SHIPPING

I want you to be happy with your new art. If you have any questions please contact me in advance at beelilliart@gmail.com

The image you see online may show a difference due to slight variation between browsers, devices and screen settings. Any variation between the image represented and the actual artwork is not deemed a fault and slight inconsistencies will not be a valid reason for return.

Ordering
How is your payment handled?
Payments are taken through PayPal in British Pounds Sterling. You do not need to have a PayPal account to purchase; you can use the PayPal service to pay with your regular debit or credit card. We do not store any of your debit/credit card details.

Paypal Credit
You may also use Paypal credit to set up a payment plan.

Shipping
I can only ship paintings up to 45 x 45cm, and only to the UK at the present time, due to my disability.  Larger paintings can be collected from my studio in Porthcawl.  Please feel free to email me with any questions or to discuss options for delivery.

I have placed my order, how soon will I receive my painting?
Original paintings will be packed and shipped within 5 working days. Most will be sent by Royal Mail.  Deliveries usually arrive within 2 days from time of shipping. Please allow 7 working days in total.

Is shipping included?
Yes, most artwork has an estimated shipping cost included at checkout based on the size of the work.

Note: At the current time shipping costs are varying significantly.  If the actual cost of shipping has increased significantly more than quoted I reserve the right to discuss this with you and to refuse the sale.

Can you ship internationally?  Not at this time

Returns
If a painting is not as you expect, you have 14 days to contact me by email and request a refund.  You are responsible for careful packing and postage, using the same service it was sent to you. Once the piece has been inspected and safely returned without damage, I will refund your payment within 14 days.  The item can also be returned to my address in Porthcawl, by hand; as long as you have made a prior appointment.
No returns are available on Sale items.

What if my painting arrives damaged?
All work is carefully packed and wrapped. If you receive a work that has been damaged in transit, please take photographs of the painting and of the damaged packaging as you remove it.  Then contact me immediately and, in any event, within 3 days so that we can discuss its return, if required.

Any variation between the image represented and the actual artwork is not deemed a fault and slight inconsistencies will not be a valid reason for return.